Chapter 3.16
OPERATIONS DEPARTMENT
Sections:
3.16.010 Department of operations created.
3.16.020 Operations manager--Position created.
3.16.030 Operations manager--Accountability.
3.16.040 Operations manager--Duties and responsibilities.
3.16.050 Operations manager--Job performance standards.
3.16.010 Department of operations created.
There is created a department of operations for the town, the function of which is to oversee and coordinate all the operations of the various departments and personnel of the town in accordance with the town Charter and other law. (Ord. 172 §2, 1995: Ord. 151 §1, 1993)
3.16.020 Operations manager--Position created.
To head the department of operations, there shall be an operations manager who shall be a person hired on a full-time basis. The position shall be filled by appointment by the town council, and the operations manager shall be paid such salary and given such benefits as are expressly approved and set forth in a written contract between the town and him or her. (Ord. 172 §3, 1995: Ord. 151 §2, 1993)
3.16.030 Operations manager--Accountability.
A. The operations manager, as head of the department of operations, shall be accountable to the West Yellowstone town council through the West Yellowstone mayor. The operations manager shall work with and coordinate all actions with the town mayor to the fullest extent reasonable.
B. The operations manager shall be present at all town council meetings and shall make his or her report to the council with respect to all responsibilities and tasks assigned. (Ord. 151 §3, 1993)
3.16.040 Operations manager--Duties and responsibilities.
A. The operations manager shall perform tasks requiring significant skills in analyzing operations; developing and implementing approved changes to operations of existing departments within the town; assessing and planning for future needs of the town; and assisting the town council and mayor in management of the town departments and personnel.
B. The operations manager’s performance responsibilities shall be to:
1. Apply knowledge and experience of the principles, practices and ethics of public management;
2. Recommend, effect and monitor approved changes required in the operation of town departments;
3. Prepare preliminary budgets in conjunction with the town finance officer in accordance with the goals established by the town council;
4. Oversee budgets and track progress of the same;
5. Work with the finance officer and finance committee to maximize return on investments for the town in accordance with the objectives established by the town council;
6. Recommend long-range planning strategies and economic development issues affecting public services and fiscal solvency;
7. Draft departmental job descriptions and vacancy announcements;
8. Appoint, suspend or remove all employees of the town under the supervision and direction of the mayor and the town council;
9. Supervise and direct all department heads and town employees;
10. Work with department heads to update and/or change policy and procedure as required by changes in operations or in accordance with the town council’s request;
11. Prepare drafts of bids to be let by the town;
12. As needed, respond to requests and complaints of the public;
13. Attend all town council meetings;
14. Assist in the development of evaluation criteria and instruments;
15. Manage requests for use of town facilities and equipment;
16. Prepare agenda for town council meetings;
17. Communicate town council action to department heads;
18. Develop management objectives;
19. Prepare annual department status reports in conjunction with department heads to facilitate budget planning;
20. Develop and oversee a community relations pro gram;
21. Assist the mayor and town council in maintaining a work environment compatible with achieving the maximum potential performance of each employee;
22. Establish and maintain effective working relationships with the general public, fellow employees, elected or appointed officials, labor unions and other government agencies;
23. Other such duties as assigned by the town council. (Ord. 172 §4, 1995: Ord. 151 §4, 1993)
3.16.050 Operations manager--Job performance standards.
Evaluation by town council and mayor of the operations manager performance will be based primarily upon the preceding duties and responsibilities. Satisfactory job performance criteria include, but are not limited to, the following:
A. Performs all assigned duties in a safe, competent, accurate and timely fashion;
B. Establishes and maintains productive working relationships with co-workers, other department heads and the elected town officials;
C. Deals respectfully, tactfully and courteously with the public;
D. Produces timely and accurate work products under conditions of stress;
E. Adheres to standards of confidentiality with respect to all matters involving the dealings of individual citizens with their town government or sensitive information related to town government;
F. Observes established work hours;
G. Takes timely action to assist the council, mayor and other appropriate officials to assure that the property, equipment and facilities of the town are protected from abuse or loss and that a safe working environment is maintained for all employees and the public. (Ord. 202, 2000; Ord. 151 §5, 1993)