ARTICLE VII. VEHICLE FOR HIRE RECORDS AND REPORTING REQUIREMENTS

30-19 Records.

(a)    All licensees shall maintain:

(1)    Individual trip records for at least two (2) years from the date each trip was provided;

(2)    Driver records, including background checks, for at least two (2) years after the last date a driver’s relationship with the licensee has ended;

(3)    Proof that each vehicle for hire operating under the licensee passed an inspection in accordance with this chapter for a period of at least two (2) years after the vehicle was last driven in service for the licensee;

(b)    Records may be maintained electronically.

(c)    All vehicles for hire drivers and/or business licensees shall ensure that they have the ability to transmit a paper or an electronic receipt to a passenger. The receipt shall document the origination and destination of the trip and a description of the total amount paid.

(Ord. of 2-16-16)

30-20 Reporting and audits.

(a)    For the purpose of ensuring public safety and verifying that the vehicle for hire company is in compliance with the requirements of this chapter, and if the company has chosen to perform or have a third party perform driver background checks and vehicle inspections, the administration office, under the supervision of the city’s chief administration officer, shall have the right to request, visually inspect, and audit records, no more than semiannually, driver and vehicle for hire records of business licensees. The purpose of the record request, inspection, and audit is to verify that the licensee is in compliance with the driver and vehicle standards and insurance requirements of this chapter. The terms of the record request, inspection and audit procedure shall be established by a memorandum of understanding between the city and the licensee and approved by the city council. Records provided must show:

(1)    The results of the most recent background check on drivers and proof that the drivers meet the requirements of this chapter;

(2)    Proof that the vehicle(s) meet the standards of this chapter; and

(3)    Proof of adequate insurance coverage for each driver and vehicle as required by this chapter.

(b)    The administration office may conduct an audit on a more frequent basis if it has a reasonable basis to suspect that a business licensee is not in compliance with the requirements of this chapter. If the city receives a complaint against any driver or licensee, the driver and/or licensee shall cooperate with the city in investigating the complaint, including by producing any records held by the licensee that the city deems necessary to investigate and resolve the complaint.

(c)    At least once a year, each licensee, including any TNCs operating in the city, shall describe to the city what, if any data, it may reasonably share with the city in order to assist the city in planning and addressing various transportation-related issues including, but not limited to, traffic, pedestrian safety, parking, the availability of disabled-accessible vehicles, and the equitable availability of transportation options across neighborhoods and populations in the city. No licensee or TNC shall be required to share any such data with the city pursuant to this subsection unless the parties voluntarily agree to a data sharing agreement including any confidentiality terms.

(Ord. of 2-16-16)