Chapter 8.16
ENHANCED 911 SYSTEM
Sections:
8.16.010 Enhanced 911 emergency reporting system.
8.16.040 Enhanced emergency reporting systems.
8.16.050 911 emergency surcharge.
8.16.010 Enhanced 911 emergency reporting system.
A. Any local exchange telephone company or wireless telephone company providing service within the city shall cooperate with the city of Dillingham in the establishment and operation of an enhanced 911 system to serve the entire city.
B. The city council designates the entire city as the enhanced 911 service area for the city of Dillingham. (Ord. 97-11 § 1 (part), 1997: Ord. 10-03 § 2, 2010; Ord. 21-03 § 2, 2021.)
8.16.020 Definitions.
In this chapter, unless the context indicates otherwise, the pertinent terms are defined as follows:
“911 service area” or “enhanced 911 service area” means the area within the city that has been designated to receive an enhanced 911 system under Section 8.16.010.
“City” means the city of Dillingham.
“Enhanced 911 equipment” means any equipment dedicated to the operation of, or use in, the establishment, operation or maintenance of an enhanced 911 system, including customer premises equipment, automatic number identification or automatic location identification controllers and display units, printers, cathode ray tubes, recorders, software and other essential communication equipment.
“Enhanced 911 system” or “system” means a telephone system consisting of network, database, and enhanced 911 equipment that uses the single three-digit number 911 for reporting a police, fire, medical, or other emergency situation, and which enables the users of a public telephone system to reach a public safety answering point to report emergencies by dialing 911. An “enhanced 911 system” includes the personnel required to acquire, install, operate and maintain the system.
“Local exchange access line” means a telephone line that connects a local exchange service customer to the local exchange telephone company switching office and has the capability of reaching local public safety agencies, but does not include a line used by a carrier to provide interexchange services.
“Local exchange service” means the transmission of two-way interactive switched voice communications furnished by a local exchange telephone company including access to enhanced 911 systems.
“Local exchange telephone company” means a telephone utility certificated under AS 42.05 to provide local exchange service.
“Public safety answering point” means a twenty-four-hour local communication facility that receives 911 service calls and directly dispatches emergency response services or that relays calls to the appropriate public or private safety agency.
“Wireless telephone” means a telephone that is not a wireline telephone and includes cellular and mobile telephones; each wireless telephone number is considered to be a separate wireless telephone; service for wireless telephone customers who receive monthly or periodic bills sent to an address within a designated enhanced 911 service area. (Ord. 97-11 § 1 (part), 1997: Ord. 10-03 § 3, 2010; Ord. 21-03 § 3, 2021.)
8.16.030 Confidentiality of information.
Repealed by Ord. 10-03. (Ord. 97-11 § 1 (part), 1997.)
8.16.040 Enhanced emergency reporting systems.
The city may purchase, lease or contract for any enhanced 911 equipment or services required to establish an enhanced 911 system at public safety answering points. (Ord. 97-11 § 1 (part), 1997.)
8.16.050 911 emergency surcharge.
A. A surcharge in the amount of two dollars per month per local access line is imposed on all local exchange access lines and each wireless telephone number that is billed to an address in the city of Dillingham. A local exchange customer may not be subject to more than one 911 surcharge per local exchange access line. A customer that has more than one hundred local exchange access lines from a local exchange telephone company in the city is liable for the enhanced 911 surcharge only on one hundred local exchange access lines. A wireless telephone customer may not be subject to more than one enhanced 911 surcharge for each wireless number.
B. The local exchange telephone company providing service in the enhanced 911 service area, or the wireless telephone company that provides telephone service to wireless telephone customers with billing addresses within the enhanced 911 service area, shall bill and collect the 911 surcharge. The local exchange telephone company or wireless telephone company shall include the 911 surcharge, stated separately and included in the total amount owed, in the bills delivered to its customers. A customer is liable for payment of the 911 surcharge until the amounts have been paid to the telephone company. Funds collected shall be accounted separately from other utility revenues.
C. The local exchange telephone company or wireless telephone company shall remit the amounts collected no later than sixty days after the end of the month in which the amount was collected. From each remittance made in a timely manner the telephone company is entitled to deduct the greater of one percent of the amount collected or a total of one hundred fifty dollars as the cost of administration for collecting the 911 surcharge. A local exchange telephone company or wireless telephone company is not obligated to take legal action to enforce collection of the 911 surcharge. However, if a telephone company is attempting to collect an unpaid debt from a customer, the telephone company shall also attempt to collect any unpaid 911 surcharge that the customer owes. If a customer pays a portion of a bill that includes a 911 surcharge, the amount paid shall be prorated between the telephone company and the 911 surcharge. The telephone companies shall annually furnish a complete list of amounts due for non-payment of 911 surcharges, together with the names and addresses of those customers who carry a balance that can be determined by the company to be for non-payment of the enhanced 911 surcharge.
D. The city may, at its own expense, require an annual audit of a local exchange telephone company’s or wireless telephone company’s books and records concerning collection and remittance of the 911 surcharge. (Ord. 97-11 § 1 (part), 1997: Ord. 10-03 § 5, 2010; Ord. 12-15 § 2, 2012; Ord. 16-05 § 2, 2016.)
8.16.060 Role of enhanced 911 in emergency services.
Repealed by Ord. 10-03. (Ord. 97-11 § 1 (part), 1997.)
8.16.070 Regulations.
The city manager, or designee, may adopt regulations providing for application and interpretation of this chapter and facilitating implementation of the requirements of this chapter. (Ord. 97-11 § 1 (part), 1997.)