Chapter 3.04
MISSION, VISION AND VALUES

Sections:

3.04.010    Mission, vision and values.

3.04.010 Mission, vision and values.

A. Mission Statement. To provide a safe and reliable water supply and wastewater reclamation system for the customers of the Hi-Desert Water District in an efficient and financially responsible manner.

B. Vision Statement. To excel in water quality, water resource management, and wastewater reclamation through innovation, conservation, and regional partnerships in a manner conducive to the preservation of the environment in the community we service.

C. Values.

1. Integrity. Respect, support and follow the values, beliefs and ethics of the district.

2. Community Trust. Honor and promote confidence through assured reliance on our character and ability.

3. Honesty. Be fair, straightforward and factual.

4. Teamwork. All of the individuals involved harmonize their contributions and work toward a common goal.

5. Innovation. Find better and more effective processes to improve efficiency.

6. Employees. We are committed to recruit and retain quality employees and to provide a safe workplace environment and training that enhances employee performance and satisfaction.

7. Excellent Customer Service. Customer satisfaction is our primary objective. [Res. 13-14 Att. A; Res. 12-18 Att. A].