Chapter 10 – Strategies
10.1 Goals and Objectives
10.2 Key Challenges Facing the Utility
10.3 Continuation and Enhancement Strategies
10.4 Implementation Plan
Tables
Table 10.1 Key Challenges Facing the Utility
Table 10.2 Storm and Surface Water Plan Strategies
This chapter contains the strategies the Utility intends to pursue during the next ten years to protect the community from flooding, improve water quality, and protect and enhance aquatic habitat. The strategies support and complement both program services and capital projects. Planned capital projects are detailed in the Capital Improvement Program, Chapter 11.
Many of the strategies proposed in this chapter represent a continuation of the Utility’s existing core services as described in Chapter 9, while others represent an enhancement of these core services.
In this Plan, “goal”, “objective”, and “strategy” have the following meanings:
• Goal: Broad, qualitative statements of what the Storm and Surface Water Utility intends to achieve.
• Objective: Specific, measurable statements of what will be done to achieve the goals within a certain time frame.
• Strategy: General approaches or methods for achieving objectives and resolving specific issues. Strategies speak to the question: “How will we go about accomplishing our objectives?”
The goals, objectives, and strategies presented here offer a roadmap for the Utility. This roadmap was prepared to address the challenges faced by the Utility as described in Chapters 6 through 8 and as summarized in Table 10.1. The chapter concludes with the Utility’s implementation plan.
10.1 Goals and Objectives
During the next ten years, the Utility will focus on achieving the goals and objectives listed on the next page.
10.2 Key Challenges Facing the Utility
Although the Utility has made considerable progress in its first 30 years to address flooding, improve water quality, and enhance aquatic habitat, many challenges remain. Table 10.1 summarizes the key known challenges the Utility must address in the next ten years. For more details on these challenges and “Why” they are important to address, see Chapters 6 through 8. Table 10.1 also identifies the goals and strategies planned to meet the challenges. The strategies themselves are detailed in Section 10.3, and capital projects are outlined in Chapter 11.
Storm and Surface Water Utility Goals and Objectives
Goal 1
Reduce the frequency and severity of flooding so hazards are eliminated.
Objective 1A
Improve the stormwater system in areas that are vulnerable to flooding.
Objective 1B
Prepare for emergency response during storm events.
Objective 1C
Mitigate the effects of urban stormwater runoff by implementing low impact development techniques.
Objective 1D
Plan for the anticipated impacts of sea level rise.
Goal 2
Improve surface water quality.
Objective 2A
Prioritize source control of pollution citywide.
Objective 2B
Retrofit stormwater treatment in areas of the City with little or no water quality treatment.
Objective 2C
Educate the community about water quality with emphasis on how people can be a part of the solution.
Objective 2D
Partner with other agencies, jurisdictions, and organizations in order to leverage water quality planning projects.
Objective 2E Comply with all federal and state permits and regulations.
Goal 3
Protect, enhance, and restore aquatic habitat functions provided by wetlands, streams, lakes, marine shorelines, and riparian areas.
Objective 3A
Protect intact aquatic habitat from degradation.
Objective 3B
Enhance aquatic habitat that is already impaired.
Objective 3C
Restore degraded aquatic habitat to increase ecosystem function.
Objective 3D
Participate in and give technical support to City and regional environmental planning efforts and implementation projects.
Objective 3E
Increase community awareness of aquatic habitat function and benefits through outreach, education, and volunteer activities.
Goal 4
Ensure reliable functioning of the built and natural stormwater infrastructure.
Objective 4A
Develop and implement an asset management program for the built and natural infrastructure.
Objective 4B
Design and construct infrastructure to ensure reliable, cost effective function.
Objective 4C
Further develop and implement the Utility’s private and public stormwater system inspection programs.
Objective 4D
Continue to improve maintenance management, including preventive maintenance, repairs, and replacements.
Goal 5
Manage Utility finances responsibly and recover costs equitably.
Objective 5A
Set rates that reflect financial policies and recover the cost of providing services to customers in each category.
Objective 5B
Manage Utility rates and connection fees consistent with the City’s guiding principle of growth paying for growth.
Objective 5C
Use debt financing responsibly to support needed capital facility investments and “smooth” rate impacts.
Challenges |
Strategies to Address the Challenges |
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General Challenges |
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Equitable and Predictable Rates and Fees |
Goal 2: Improve Water Quality |
2-9 |
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Goal 5: Manage Finances Responsibly |
5-1 |
5-2 |
5-3 |
5-4 |
5-5 |
5-6 |
5-7 |
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Legacy Development |
Goal 1: Reduce Flooding |
1-1 |
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Goal 2: Improve Water Quality |
2-8 |
2-12 |
2-19 |
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Reliance on Choices by Individuals |
Goal 1: Reduce Flooding |
1-4 |
1-6 |
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Goal 2: Improve Water Quality |
2-1 |
2-6 |
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Goal 4: Ensure Reliable Functioning |
4-10 |
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Land Development Pressure |
Goal 1: Reduce Flooding |
1-2 |
1-9 |
1-14 |
1-15 |
1-16 |
1-17 |
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Goal 2: Improve Water Quality |
2-16 |
2-21 |
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Goal 4: Ensure Reliable Functioning |
4-6 |
4-16 |
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Climate Change and Sea Level Rise |
Goal 1: Reduce Flooding |
1-11 |
1-12 |
1-13 |
1-18 |
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Goal 2: Improve Water Quality |
2-13 |
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Goal 3: Protect Aquatic Habitat |
3-1 |
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Goal 4: Ensure Reliable Functioning |
4-17 |
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Flooding Challenges |
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Asset Management |
Goal 1: Reduce Flooding |
1-3 |
1-8 |
1-10 |
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Goal 2: Improve Water Quality |
2-5 |
2-7 |
2-20 |
2-23 |
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Goal 4: Ensure Reliable Functioning |
4-1 |
4-2 |
4-3 |
4-4 |
4-5 |
4-7 |
4-9 |
4-12 |
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4-13 |
4-15 |
4-18 |
4-19 |
4-20 |
4-21 |
4-22 |
4-24 |
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4-25 |
4-26 |
4-27 |
4-28 |
4-29 |
4-30 |
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Limitations of Low Impact Development |
Goal 1: Reduce Flooding |
1-5 |
1-7 |
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Goal 4: Ensure Reliable Functioning |
4-23 |
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Water Quality Challenges |
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Increasing Permit Requirements |
Goal 2: Improve Water Quality |
2-2 |
2-3 |
2-4 |
2-11 |
2-17 |
2-18 |
2-22 |
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Goal 4: Ensure Reliable Functioning |
4-8 |
4-11 |
4-14 |
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Reliance on the Public for Nonpoint Pollution Prevention |
Goal 2: Improve Water Quality |
2-1 |
2-15 |
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Aquatic Habitat Challenges |
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Multiple Public/Private Ownership |
Goal 3: Protect Aquatic Habitat |
3-4 |
3-6 |
3-12 |
3-13 |
3-14 |
3-16 |
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Habitat Fragmentation |
Goal 2: Improve Water Quality |
2-10 |
2-14 |
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Goal 3 Protect Aquatic Habitat |
3-2 |
3-3 |
3-5 |
3-9 |
3-10 |
3-11 |
3-15 |
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Legacy Impacts of Urban Development |
Goal 3: Protect Aquatic Habitat |
3-7 |
3-8 |
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10.3 Continuation and Enhancement Strategies
After analyzing existing conditions (Chapters 6-8) and developing goals and objectives, Utility staff crafted strategies to achieve Plan objectives and meet key challenges. The Utility proposes two types of strategies: those that continue the Utility’s existing core services and those that enhance existing services.
Many of the Plan’s strategies and capital projects address multiple objectives. For example, maintaining properly functioning stormwater infrastructure can both reduce flood hazards and improve water quality; a habitat restoration capital project can also be an opportunity for public education and outreach. All strategies do, however, influence how the Utility will deliver its core services into the future.
Strategies and Core Services
Table 10.2 is an index of Plan strategies, identifying whether they are continuations and/or enhancements of the Utility’s nine core services, which are identified in the following key:
Storm and Surface Water Utility Core Services Key |
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AM |
Asset Management |
FP |
Flood Prevention |
PP |
Pollution Prevention |
CFP |
Capital Facility Program |
HM |
Habitat Management |
TR |
Technical Review |
ER |
Emergency Response |
LRP |
Long Range Planning |
UA |
Utility Admin |
The Capital Facilities Program (CFP) outlined in Chapter 11 describes the projects planned for the next 20 years.
Strategies |
Enhance |
Continue |
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Goal 1 – Reduce the frequency and severity of flooding so hazards are eliminated |
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1-1 |
Identify conveyance capacity problems in the City system. Develop a priority ranking procedure for correcting flooding issues. |
CFP |
FP |
1-2 |
Evaluate possibilities for regional, City-owned detention facilities and support design and construction where determined feasible through basin planning. |
CFP FP |
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1-3 |
Evaluate existing public stormwater detention facilities for effectiveness and potential improvements. |
CFP FP |
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1-4 |
Provide information to customers to help investigate and solve drainage issues at their homes or businesses. |
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TR |
1-5 |
Ensure public and private development complies with the City of Olympia Drainage Design and Erosion Control Manual. |
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TR |
1-6 |
Provide public education and outreach on how to reduce stormwater runoff. |
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FP |
1-7 |
Develop post-construction inspection and maintenance capabilities for public stormwater facilities. Focus should be on LID implementation, staffing, and training. |
FP |
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1-8 |
Map impervious and pervious surfaces and track implementation of LID stormwater facility installations. |
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AM |
1-9 |
Encourage use of permeable paving materials and native vegetation in Public Works construction projects. |
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TR |
1-10 |
Consolidate downtown outfalls to improve manageability. |
FP CFP |
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1-11 |
Install tide gates on downtown outfalls to reduce flood risks. |
FP CFP |
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1-12 |
Consider separation of storm drainage from combined sewers to protect wastewater treatment plant (LOTT). |
FP CFP |
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1-13 |
Develop structural alternatives to mitigate long-term or projected sea level rise impacts. |
FP CFP |
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1-14 |
Provide emergency response training to staff. |
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FP ER |
1-15 |
Respond in a timely manner to emergencies with adequate resources. |
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FP ER |
1-16 |
Coordinate with other City departments, agencies and local entities to be prepared for emergencies. |
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FP ER |
1-17 |
Partner with Planning & Engineering, Olympia Fire Department, State and local agencies to develop and implement emergency response plans in the downtown core. |
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FP ER |
1-18 |
Perform inspections, maintenance, repairs, and installations of Utility infrastructure in anticipation of sea level rise. |
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PP |
Goal 2 – Improve surface water quality |
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2-1 |
Provide education and outreach about water quality with emphasis on how to reduce or eliminate behaviors and practices that contribute to negative stormwater impacts. |
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TR PP |
2-2 |
Support the City’s temporary erosion and sediment control inspection and enforcement program. |
TR |
PP LRP |
2-3 |
Maintain and improve the program to address illicit discharges, including spills and illicit connections. |
PP |
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2-4 |
Adopt regulations that expand and simplify enforcement of illicit discharges. |
LRP |
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2-5 |
Develop a street sweeping program focused on improving water quality. (See also Strategy 4-26.) |
PP |
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2-6 |
Develop a business pollution prevention program that includes coordination with adjacent jurisdictions. |
PP |
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2-7 |
Map and evaluate drainage sub-basins to determine their level of water quality treatment and help prioritize projects that will provide higher levels of water quality treatment. |
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AM |
2-8 |
Develop a program to evaluate and prioritize retrofits of existing untreated pollution generating infrastructure. |
CFP |
PP |
2-9 |
Develop a rate structure to incentivize retrofitting private stormwater systems to provide higher levels of water quality treatment. |
UA |
AM LRP |
2-10 |
Continue to monitor the health and water quality of City streams and lakes. |
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PP |
2-11 |
Ensure stormwater pollution prevention plans (SWPPPs) are developed and implemented for all heavy equipment and/or material storage facilities owned or operated by the City. |
PP |
AM LRP |
2-12 |
Develop and implement a plan to identify and evaluate onsite septic systems in priority watersheds (Indian, Moxlie, and Mission). |
PP |
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2-13 |
Coordinate with the LOTT Clean Water Alliance to evaluate options for providing higher levels of water quality treatment, particularly in coordination with consolidation of the stormwater conveyance system associated with sea level rise. |
LRP |
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2-14 |
Develop and implement an integrated pest management plan in coordination with other City departments. |
LRP HM |
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2-15 |
Update annually Olympia’s Stormwater Management Program (SWMP) to document the City’s plan for ongoing compliance with the Western Washington Phase II Municipal Stormwater Permit. |
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PP |
2-16 |
Enforce Olympia’s Drainage Design and Erosion Control Manual. |
TR |
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2-17 |
Provide technical assistance to other City departments to ensure ongoing permit compliance. |
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TR |
2-18 |
Participate in development of Total Maximum Daily Loading (TMDL) plans and implement resulting required actions. |
PP |
LRP |
2-19 |
Ensure inspection and maintenance standards for private and public stormwater treatment facilities are being met. |
AM PP |
TR |
2-20 |
Develop sediment tracking program for management of sources through maintenance activities (street sweeping, ponds, catch basin, ditch maintenance, etc.) |
PP |
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2-21 |
Investigate sources of pollutants of concern citywide. |
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PP |
2-22 |
Respond, document and report spills in a timely manner. |
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TR PP |
2-23 |
Develop a pollution prevention training and tracking program for field staff with responsibilities in Illicit Discharge Detention and Elimination (IDDE)/Spills, Erosion Control, and O&M. |
PP |
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Goal 3 – Protect, enhance, and restore aquatic habitat functions provided by wetlands, streams, lakes, marine shorelines, and riparian areas (Chapter 8). |
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3-1 |
Collaborate with other agencies, tribes, and community organizations to support stream, riparian, wetland, and shoreline enhancement and restoration, fish passage, and adaptation to climate change/sea level rise. |
HM LRP CFP |
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3-2 |
Collaborate with other departments to develop a comprehensive integrated pest management strategy to guide noxious weed control and vegetation management efforts. |
HM LRP |
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3-3 |
Develop and implement vegetation and habitat management plans for City-owned properties containing aquatic and associated habitat to improve habitat, protect water quality, and support native species. |
HM LRP |
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3-4 |
Identify and acquire important habitat areas or easements (collaborating with internal and external partners). |
HM LRP |
CFP |
3-5 |
Identify and manage invasive species in aquatic and associated habitats to protect habitat and water quality functions. |
HM LRP |
AM |
3-6 |
Identify important corridors and support efforts linking important habitats across the City and adjacent jurisdictions. |
AM LRP |
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3-7 |
Identify, prioritize, and implement aquatic habitat protection and enhancement opportunities by watershed to enhance and restore ecosystem function (i.e. implement the Habitat Stewardship Strategy). |
LRP |
HM |
3-8 |
Influence and assess effectiveness of City regulations that protect aquatic resources (e.g. Critical Areas Ordinance and Shoreline Master Program). |
LRP |
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3-9 |
Manage beaver activity to provide habitat and water quality benefits while mitigating flooding risk. |
LRP FP |
HM |
3-10 |
Manage vegetation in riparian areas in order to improve habitat and water quality functions. |
HM |
AM |
3-11 |
Monitor aquatic habitat quality and quantity based on the best scientific information, methods, and tools available. |
LRP HM AM |
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3-12 |
Participate in regional planning to support salmon and Puget Sound recovery (e.g. WRIA 13 and Alliance for a Healthy South Sound). |
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LRP |
3-13 |
Provide outreach and education to the community around aquatic habitat, wildlife and ecosystem function (wetlands, streams, marine shoreline, lakes, buffers and associated wildlife). |
HM |
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3-14 |
Provide focused outreach, technical assistance and incentives to private properties containing aquatic and associated habitats, while promoting voluntary stewardship. |
HM LRP TR |
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3-15 |
Provide technical support to City projects with aquatic permitting requirements (e.g. CWA 401/404 and HPA) or that are specifically habitat related. |
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TR LRP |
3-16 |
Support partners and community efforts to protect, steward, and restore aquatic and associated habitats. |
LRP HM TR CFP |
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Goal 4 – Ensure reliable functioning of the built and natural stormwater infrastructure. |
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4-1 |
Continue to maintain and improve mapping/geodatabase. |
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AM |
4-2 |
Continue pipe condition rating program. |
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AM FP |
4-3 |
Continue catch basin and manhole inspection and cleaning program. |
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AM PP |
4-4 |
Develop a natural infrastructure asset management program |
AM HM |
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4-5 |
Provide operational support and feedback to engineering staff regarding location, function, constructability and maintenance of Utility infrastructure improvements. |
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CFP |
4-6 |
Require development to construct stormwater infrastructure in compliance with the Olympia Drainage Design and Erosion Control Manual and the Engineering Design and Development Standards. |
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TR |
4-7 |
Design and plan the Utility’s capital improvements to complement natural infrastructure. |
CFP HM |
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4-8 |
Comply with NPDES permit requirements. |
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PP |
4-9 |
Develop SOPs for inspections preventive maintenance and correction programs |
LRP |
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4-10 |
Enhance public outreach and education for stormwater system functions, operations and maintenance. |
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PP FP |
4-11 |
Develop enforcement capabilities (facilities to be maintained for the design purpose) in Olympia Municipal Code (OMC). |
LRP |
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4-12 |
Develop level of service standards for public stormwater facilities. |
AM |
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4-13 |
Monitor resources through work order system and identify any additional needs. |
AM |
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4-14 |
Expand inspections beyond NPDES permit requirements. |
PP TR |
AM |
4-15 |
Keep current with training as new technologies and techniques emerge. |
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UA |
4-16 |
Update emergency response processes and procedures regularly. |
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ER |
4-17 |
Develop and implement a sea level rise response plan. Use the best available science and the experiences of other communities in formulating plans for sea level rise. Partner with government entities and key stakeholders. Engage the community in a discussion of various sea level rise scenarios, how the City will respond to lessen the impact and costs. |
LRP FP |
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4-18 |
Annually update the Storm and Surface Water component of the City’s Capital Facilities Plan. |
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CFP |
4-19 |
Develop a priority ranking system for proposed capital projects. |
CFP |
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4-20 |
Integrate data-based decision making processes into section programs. |
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AM |
4-21 |
Develop CCTV program to provide long term condition rating, investigation, and emergency response. |
AM |
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4-22 |
Continue cleaning and inspection program. |
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AM FP |
4-23 |
Transition vegetation and LID maintenance programs from Environmental Services to Stormwater Operations. |
HM FP |
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4-24 |
Develop and implement field-based data collection tools for public and private stormwater utility infrastructure. |
AM |
FP PP |
4-25 |
Implement basin approach to utility infrastructure maintenance with an emphasis on sediment management. |
AM |
FP PP |
4-26 |
Implement a street sweeping program to remove sediment before it enters the stormwater system. (See also Strategy 2-5.) |
AM |
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4-27 |
Perform stormwater system repairs and maintenance based on utility wide priorities. |
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AM FP |
4-28 |
Manage sediment in a manner that complies with applicable regulations and is done in a cost-efficient manner. |
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PP |
4-29 |
Identify essential training and safety benchmarks by job classification. |
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UA |
4-30 |
Develop employee training program to meet training and safety benchmarks by job classification. |
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UA |
Goal 5 – Manage Utility finances responsibly and recover costs equitably |
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5-1 |
Continue the capital funding strategy that utilizes existing resources from reserves and general facility charges first before relying on debt financing. |
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UA |
5-2 |
Pursue grants and state low-interest loans when available. |
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UA |
5-3 |
Perform operations and maintenance of utility infrastructure in a fiscally thoughtful and strategic manner which reflects positively on the utility. |
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UA |
5-4 |
Evaluate alternative rate structures and pursue implementation if found beneficial. |
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UA |
5-5 |
Develop incentives for stormwater retrofit. |
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UA |
5-6 |
Coordinate regular rate studies with the City’s other water resources utilities, so that the full impact of rate increases on customers is considered and rates are equitably distributed to customers |
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UA |
5-7 |
Review general facilities charges regularly to ensure that they accurately and equitably distribute system costs to new development and are adjusted for inflation. |
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UA |
Storm and Surface Water Utility Core Services Key |
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AM |
Asset Management |
FP |
Flood Prevention |
PP |
Pollution Prevention |
CFP |
Capital Facility Program |
HM |
Habitat Management |
TR |
Technical Review |
ER |
Emergency Response |
LRP |
Long Range Planning |
UA |
Utility Admin |
Enhancement Strategies
For strategies that represent an enhancement of the Utility’s core services, details of “How” the strategy could be implemented, including cost assumptions and a level of priority, are presented in the following pages.
Full implementation of many of the enhancement strategies will require additional resources; others will require redeployment of existing resources (i.e. staff) to a new priority.
For details on the strategies representing a continuation of the Utility’s core services, see Chapter 9 for descriptions of “How” the Utility implements its core services and programs.
STRATEGY 1-1 Identify conveyance capacity problems in the City system. Develop a priority ranking procedure for correcting flooding issues |
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CORE SERVICES: Capital Facilities Program, Flood Prevention |
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Currently, conveyance capacity problems are identified empirically through observations or reported incidents during major storm events. The Utility proposes modeling key sub-basins to identify existing and future flow capacity problems. Implementation of this strategy will require temporarily redirecting a portion of the Stormwater Engineer’s time and purchase of software. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Flooding (CFP |
▪ <0.1 FTEs annually to conduct analysis. ▪ This cost estimate reflects software purchase and licensing. |
$5,000 |
Priority Level: Medium Regulatory Requirement: No |
STRATEGY 1-2 Evaluate possibilities for regional, City-owned detention facilities and support design and construction where determined feasible through basin planning. |
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CORE SERVICES: Flood Prevention, Capital Facilities Program |
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The Utility has historically looked for opportunities to construct regional stormwater facilities like the Yauger Park, Black Lake Meadows, the Auto Mall facilities and the Taylor Wetlands facilities that serve large sub-basins. Regional facilities are best located in the lower portion of a sub-basin, near outfalls to surface water. Staff continually looks for regional opportunities, but the strategy will benefit from a formalized basin planning approach. Implementation of this strategy will require hiring a consultant and redirection of a portion of the Stormwater Engineer’s time. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Flooding (CFP) |
▪ <0.1 FTEs annually. ▪ This cost estimate reflects consultant fees, though grant funding may be applicable. |
$100,000 |
Priority Level: Low Regulatory Requirement: No, but the Permit encourages basin planning |
STRATEGY 1-3 Evaluate existing public stormwater detention facilities for effectiveness and potential improvements. |
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CORE SERVICES: Flood Prevention, Capital Facilities Program |
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Many of the City’s stormwater flow control facilities were constructed prior to current modeling best management practices. This strategy will evaluate older facilities to determine whether modifications to the outlet could better optimize flow control (flood prevention). If public or environmental benefits can be documented, the Utility could extend this strategy to private facilities. Implementation of this strategy will require redirection of a portion of the Stormwater Engineer’s time. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Flooding (CFP) |
▪ <0.1 FTEs annually. |
Pending |
Priority Level: Low Regulatory Requirement: No |
STRATEGY 1-7 Develop post-construction inspection and maintenance capabilities for public stormwater facilities. The focus should be on LID implementation, staffing, and training. |
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CORE SERVICES: Flood Prevention |
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New LID regulations and development standards are expected to result in the construction of significant quantities of new LID infrastructure within the public right-of-way. In 2016, an Operations and Maintenance (O&M) impact analysis was completed as part of the LID code amendment process. This analysis determined that the Utility will need to expand staffing and equipment within the O&M Division to meet the operational demands created by new LID facilities. The impact analysis estimated that an additional 0.5 FTE will be required each year to support LID inspection and maintenance. Much of this work will be performed by seasonal staff, however supervision and year-round operational support is also needed. The Utility will also evaluate contracting for these services. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Stormwater Facility Maintenance (including vegetation management) (FP) |
▪ 1.0 FTE – Maintenance II (2018) ▪ 1.0 FTE – Maintenance II (2020) ▪ 1.0 FTE – Maintenance I (2023) ▪ 1.0 FTE – Maintenance I (2025) |
▪ Med. Pick-Up Truck (Starting 2019, $7,500 annually) ▪ Med. Pick-Up Truck (Starting 2020, $7,500 annually) ▪ Med. Pick-Up Truck ▪ (Starting 2023, $7,500 annually) ▪ $25,000/yr increase seasonal labor starting 2026 |
Priority Level: High Regulatory Requirement: Yes (NPDES) |
STRATEGY 1-10 Consolidate downtown outfalls to improve manageability. |
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CORE SERVICES: Flood Prevention, Capital Facilities Program |
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Currently, more than 100 stormwater outfalls connect the downtown drainage system with Budd Inlet and Capitol Lake. Backflow of water up several of the outfalls can result in flooding of low-lying areas. Consolidation of outfalls will reduce the number of outfalls needing to be managed. As sea levels rise, this will become increasingly important. Eventually, key outfalls will require construction of pumping stations to prevent flooding of downtown. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Flooding (CFP) |
▪ <0.1 FTEs annually. ▪ Costs were identified in the Engineered Response to Sea Level Rise (2010). |
$7,800,000 |
Sea Level Rise (FP) |
▪ 3 FTEs – Eventually, a citywide program will be needed to address adaptation to sea level rise. It is expected the Utility will play a role in this program. |
Pending |
Priority Level: Low Regulatory Requirement: No |
STRATEGY 1-11 Install tide gates on downtown outfalls to reduce flood risks. |
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CORE SERVICES: Flood Prevention, Capital Facilities Program |
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Currently, more than 100 stormwater outfalls connect the downtown drainage system with Budd Inlet and Capitol Lake. Backflow of water up several of the outfalls can result in flooding of low-lying areas – some several times a year. Installation of tide gates will help prevent backflow of water. As sea levels rise, this will become increasingly important. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Flooding (CFP) |
▪ <0.1 FTEs annually |
$600,000 |
Sea Level Rise (FP) |
▪ 3 FTEs – Eventually, a citywide program will be needed to address adaptation to sea level rise. It is expected the Utility will play a role in this program. |
Pending |
Priority Level: Medium Regulatory Requirement: No |
STRATEGY 1-12 Protect wastewater treatment plant (LOTT) from combined sewer flooding. |
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CORE SERVICES: Flood Prevention, Capital Facilities Program |
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Currently, more than 120 catch basins connected to the combined sewer system and the wastewater treatment plant are susceptible to inundation in a 100-year flood. Inundation by marine water could kill biological activity in the plant. As sea levels rise, this risk will increase. Through the sea level response planning process, the Utility will work with the LOTT Clean Water Alliance to identify projects and practices that can protect the wastewater treatment plant. Implementation of this strategy will require redirection of a portion of the Stormwater Engineer’s time. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Flooding (CFP) |
▪ <0.1 FTEs annually. ▪ This strategy is assumed to be funded by the LOTT Clean Water Alliance. |
Pending |
Sea Level Rise (FP) |
▪ 3 FTEs – Eventually, a citywide program will be needed to address adaptation to sea level rise. It is expected the Utility will play a role in this program. |
Pending |
Priority Level: Medium Regulatory Requirement: No |
STRATEGY 1-13 Develop structural alternatives to mitigate long-term or projected sea level rise impacts. |
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CORE SERVICES: Flood Prevention, Capital Facilities Program |
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As sea levels rise, the risk of downtown flooding will increase. Modifications to the stormwater drainage system alone will not prevent flooding. Structural barriers like levees and sea walls will become necessary. Through the sea level response planning process, the Utility will work with the LOTT Clean Water Alliance and the Port of Olympia to identify projects. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Sea Level Rise (FP) |
▪ 3 FTEs – Eventually, a citywide program will be needed to address adaptation to sea level rise. It is expected the Utility will play a role in this program. Costs were identified in the Engineered Response to Sea Level Rise (2010). Costs will be shared with the LOTT Clean Water Alliance, the Port of Olympia, and the State Department of Enterprise Services. |
$54,500,000 |
Priority Level: Medium Regulatory Requirement: No |
STRATEGY 2.2 Support the City’s temporary erosion and sediment control inspection and enforcement program. |
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CORE SERVICE(s): Technical Review, Pollution Prevention, Long Range Planning |
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The City’s pollution prevention program continues to refine itself in reducing erosion and sediment discharges on construction sites. Utility staff will work collaboratively with internal departments and staff in helping to establish guidelines and procedures to ensure elements of the NPDES permit are being met. This includes defining roles and responsibilities, developing standard operating procedures (SOPs), amending code language for clarification, providing technical support and identify training opportunities. Development of a construction stormwater education and outreach campaign targeted at the building community will help encourage voluntary compliance of sediment management on construction sites. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Technical Expertise In-house and Out (TR) |
▪ Will require reallocation of 0.05 FTE’s to work closely with plans examiners, inspectors, and enforcement staff to understand work flow, shortfalls, and develop SOPs |
Pending |
Illicit Discharge Prevention (PP) |
▪ Will require reallocation of 0.05 FTE to provide periodic training of staff to ensure compliance with NPDES permit requirements. |
Pending |
WQ Coordination (LRP) |
▪ Will require reallocation of 0.05 FTE to Develop guidelines, procedures, and code language |
Pending |
Education and Outreach (PP) |
▪ Will require reallocation of 0.25 FTE (for 2-3 years) to develop a construction stormwater campaign utilizing social marketing analysis, focus groups, and marketing materials. |
Pending |
Priority Level: High Regulatory Requirement: Yes (NPDES) |
STRATEGY 2-3 Maintain and improve the program to address illicit discharges, including spills and illicit connections. |
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CORE SERVICE: Pollution Prevention |
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The City will continue to operate a spill complaint hotline (both phone number and e-mail). Staff will respond to and investigate complaints and/or field observations of discharges. Typically, discharges are classified as one-time spills, illegal dumping, illicit connections, or illicit discharges. Depending on the classification and severity of the discharge, staff will respond by investigating the sources of the discharge, providing prevention education, providing technical assistance, taking corrective actions, and/or referring to the appropriate agency for follow up action. For discharges that threaten the Municipal Separate Storm Sewer System (MS4), or Waters of the State, Utility crews will be mobilized to contain and/or clean up as appropriate. The program scope and priority are expected to expand and largely be driven by requirements within the City’s NPDES permit and the Henderson and Deschutes TMDL’s. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Illicit Discharge Investigation (PP) |
▪ Pending |
Pending |
Illicit Discharge Prevention (PP) |
▪ Pending |
Pending |
O&M Spill Response (PP) |
▪ Pending |
Pending |
Education and Outreach (PP) |
▪ Pending |
Pending |
Priority Level: High Regulatory Requirement: Yes (NPDES) |
STRATEGY 2-4 Adopt regulations that expand and simplify enforcement of illicit discharges. |
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CORE SERVICE: Long Range Planning |
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Currently, the Utility relies upon agreements established with new development to enforce pollution source control and maintenance of stormwater facilities. This method is problematic for developments built before maintenance agreements were required. Specific maintenance regulations and procedures for escalating enforcement also need to be developed. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Flooding and Water Quality Coordination |
▪ 0 FTE – This strategy will develop an enforcement ordinance and should not increase long-term workloads. |
Pending |
Priority Level: High Regulatory Requirement: Yes |
STRATEGY 2-5 Develop a street sweeping program focused on improving water quality. |
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CORE SERVICE: Pollution Prevention |
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Currently, although the Utility funds half of the program, the Transportation line of business manages the street sweeping program. Street sweeping has been demonstrated to be one of the most cost effective means of reducing pollutants in stormwater runoff. With a focus on water quality, the Utility proposes to play a greater role in management of street sweeping. Proposed improvements include: • Monitoring sweeping routes using Fleet’s existing and available GPS tracking • Tracking miles swept, tons of sediment collected, and street coverage as performance metrics • Developing manageable daily sweeping routes to ensure citywide sweeping coverage • Pursuing more cost effective means of responsibly disposing of street wastes This strategy will redirect a portion of a senior program specialist’s staff time and complements Strategy 4-26. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Street Sweeping (PP) |
▪ 0 to 1 FTEs – Costs assume program enhancement costs will initially be 75% grant funded. |
Pending |
Priority Level: High Regulatory Requirement: No |
STRATEGY 2-6 Develop a business pollution prevention program that includes coordination with adjacent jurisdictions. |
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CORE SERVICE: Pollution Prevention |
||
A business pollution prevention program will be incorporated into ongoing education and outreach programs being developed by the regional Stream Team’s Stormwater Outreach Group. Education will be targeted toward businesses with the greatest polluting potential based on the type of business and/or the highest risk of pollutants reaching a receiving water body without treatment. The program scope and priority are expected to expand and largely will be driven by requirements within the City’s NPDES permit, the Henderson TMDL, and the Deschutes TMDL. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Education and Outreach (PP) |
Pending |
Pending |
Illicit Discharge Prevention (PP) |
Pending |
Pending |
Priority Level: High Regulatory Requirement: Yes (NPDES) |
STRATEGY 2-8 Develop a program to evaluate and prioritize retrofits of existing untreated pollution generating infrastructure. |
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CORE SERVICE: Capital Facilities Program, Pollution Prevention |
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The Utility has evaluated all arterial and collector roadways taking into account existing level of water quality treatment, traffic counts, pollution generating impervious surfaces, zoning and drainage basins. This enhancement will formalize the process for prioritizing retrofits taking into account cost efficiency and constructability. The Utility proposes to use “Envision,” a comprehensive framework of sustainability criteria that address a full range of environmental, social, and economic impacts to sustainability in project design, construction, and operation. Implementation of this strategy would require temporarily redirecting a portion of the Stormwater Engineer’s time. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Water Quality (CFP) |
▪ <0.1 FTEs annually. |
Pending |
Priority Level: High Regulatory Requirement: Possibly a Deschutes TMDL requirement |
STRATEGY 2-9 Develop a rate structure to incentivize retrofitting private stormwater systems to provide higher levels of water quality treatment. |
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CORE SERVICES: Utility Administration, Long Range Planning, Asset Management |
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Currently, the Utility has a three-tier rate structure for non-residential stormwater utility accounts. The tiers are categorized by year of construction. The Utility proposes to revise the rate structure based on the level of stormwater management provided (greater stormwater management gets a lower rate). The intent will be to provide existing developed properties with incentives to retrofit and provide a higher level of stormwater management. The rate structure will be developed in coordination with the Utility’s financial consultant, FCS Group. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Budgeting (UA) |
▪ 0 FTE – This strategy will develop a new rate structure and should not increase long-term workloads. |
$0 |
Water Quality Coordination (LRP) |
▪ 0 FTE – This strategy will develop a new rate structure and should not increase long-term workloads. |
$0 |
Mapping (AM) |
▪ 1 FTE for six months, this strategy requires auditing impervious surfaces and infrastructure associated with utility accounts. |
$0 |
Priority Level: Medium Regulatory Requirement: No |
STRATEGY 2.11 Ensure stormwater pollution prevention plans (SWPPPs) are developed and implemented for all heavy equipment and/or material storage facilities owned or operated by the City. |
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CORE SERVICE(s): Pollution Prevention, Asset Management, Long Range Planning |
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Two SWPPPs have been developed and implemented for City Facilities. One is for the Maintenance Center (MC) and the other for Priest Point Park Maintenance Facility. As operations and maintenance activities continue to expand, a need for updated SWPPPs will be necessary. An assessment of existing heavy equipment and/or material storage facilities is warranted to determine current and future planning requirements. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Illicit Discharge Prevention (PP) |
▪ 0.0 FTE Periodic training of staff to ensure compliance with SWPPP site facility requirements. |
Pending |
Mapping (AM) |
▪ Temporary reallocation of .05 FTE’s to complete and update mapping on an as-needed basis. |
Pending |
WQ Coordination (LRP) |
▪ Temporary reallocation of .05 FTE’s for 3-6 months to perform site assessments, analysis, and development of SWPPPs. |
Pending |
Priority Level: Medium Regulatory Requirement: Yes (NPDES) |
STRATEGY 2-12 Develop and implement a plan to identify failing onsite sewage systems and cross-connections. |
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CORE SERVICE: Pollution Prevention |
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This strategy will improve the existing protocol for illicit discharge detection and elimination (IDDE) fecal coliform investigations. The protocol will establish a decision-making process and standard procedures for source investigations when a sample indicates an exceedance of the water quality standards. Implementation of this strategy will require redirection of a portion of the IDDE investigator’s time. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Illicit Discharge Investigations (PP) |
▪ <0.1 FTE – Costs assume increased sampling |
$1,000 annually |
Priority Level: Medium Regulatory Requirement: Yes (NPDES and TMDL) |
STRATEGY 2-13 Coordinate with the LOTT Clean Water Alliance to evaluate options for providing higher levels of water quality treatment, particularly in coordination with consolidation of the stormwater conveyance system associated with sea level rise. |
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CORE SERVICE: Long Range Planning |
||
The downtown stormwater drainage system will need to be modified to adapt to sea level rise. Modifications may include revising combined sewer sub-basins. An example would be separating the South Capitol neighborhood combined sewer sub-basin and exchanging it for an equivalent or smaller downtown combined sewer sub-basin. This strategy could alleviate conveyance capacity problems in the South Capitol neighborhood and improve water quality treatment in higher traffic commercial areas downtown. The strategy will be considered in coordination with the LOTT Clean Water Alliance, through the sea level response planning process. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Sea Level Rise (FP) |
▪ 3 FTEs – Eventually, a citywide program will need to be developed to address adaptation to sea level rise. It is expected the Utility will play a role in this program. |
Pending |
Priority Level: Medium Regulatory Requirement: No |
STRATEGY 2-14 – Collaborate with other departments to develop a comprehensive integrated pest management strategy to guide noxious weed control and vegetation management efforts. |
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CORE SERVICE(s): Long Range Planning, Habitat Management |
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The NPDES municipal permit requires the City to implement practices, policies and procedures to reduce stormwater impacts associated with the use of pesticides and herbicides and using more environmentally friendly alternatives. The Utility has also taken on coordination of legally mandated noxious weed management citywide and control work on Public Works managed sites and ROW. Collaboration with other city departments and programs to develop a coordinated citywide integrated pest management strategy will meet regulatory and environmental needs. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Coordination (LRP) |
▪ Implementation of this strategy will require dedicated staff time to manage the coordination and planning process. Implementation is possible by permanently funding and retasking the Habitat Planner position |
Pending |
Noxious Weed Coordination (HM) |
▪ Use of maintenance or seasonal workers to implement weed control work may require additional staffing. Potential reimbursement by other programs will offset the majority of these costs. |
Pending |
Priority Level: Medium Regulatory Requirement: Yes |
STRATEGY 2-16 Enforce Olympia’s Drainage Design and Erosion Control Manual. |
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CORE SERVICE: Technical Review |
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Although the Utility currently implements and enforces the Drainage Design and Erosion Control Manual, Utility staff anticipates that new low impact development practices adopted in the 2016 Manual will require additional staff time for education, review, and inspection. Implementation of this strategy will require temporarily redirecting a portion of the Stormwater Engineer. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Development Review (TR) |
▪ 0.25 FTE – Combination of review and inspection services. |
Pending |
Priority Level: Medium Regulatory Requirement: Yes |
STRATEGY 2-18 Participate in development of Total Maximum Daily Loading (TMDL) plans and implement resulting required actions. |
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CORE SERVICES: Long Range Planning, Pollution Prevention |
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The Henderson TMDL, completed in 2007, includes several conditions and allocations that have since been incorporated into the City’s NPDES permit as specific requirements. The “Deschutes TMDL” has been a long-running analysis of the Deschutes River, Percival Creek, Capital Lake, Budd Inlet and Budd Inlet tributaries. The process culminated in the first phase of a Water Quality Improvement Report and Implementation Plan (draft published in April 2015). Staff participated in the development of this document and responded during public comment with a lengthy evaluation of the City’s concerns. This draft has been forwarded to the Environmental Protection Agency for review and approval. It is still under review. When/if approved by the EPA, Ecology will incorporate conditions and allocations into specific requirements that will be included in the issuance of the City’s next NPDES permit. At minimum, staff expects specific impacts to require the re-direction of staffing resources and possibly staffing enhancements in illicit discharge investigations, illicit discharge prevention, and education and outreach. The second phase of the Deschutes TMDL, which includes nutrients and covers the marine waters of Budd Inlet, is currently underway. Staff continues to participate in the public process and are preparing to provide written comments as appropriate. The specific impacts are not known, but if implemented through this process the nutrient waste load allocations could result in significant fiscal impacts to the Utility. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Water Quality Coordination (LRP) |
Pending |
Pending |
Illicit Discharge Investigation (PP) |
Pending |
Pending |
Illicit Discharge Prevention (PP) |
Pending |
Pending |
Education and Outreach (PP) |
Pending |
Pending |
Priority Level: High Regulatory Requirement: Yes (NPDES) |
STRATEGY 2-19 Ensure inspection and maintenance standards for private and public stormwater treatment facilities are being met. |
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CORE SERVICE(s): Technical Review, Pollution Prevention, Asset Management |
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The Utility is currently conducting inspections on all public stormwater facilities and audits to all private stormwater facilities constructed after 2005. Requirements for maintenance are provided in the Drainage Design and Erosion Control Manual. New low impact development (LID) standards adopted in 2016 are anticipated to increase the need for inspection and maintenance of facilities such as bio-swales, porous pavement and pervious concrete features. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Technical Expertise (TR) |
0 FTE, This strategy will not increase workloads. |
$0 |
Public Storm Infrastructure Management (AM) |
? FTE, This strategy will require a phased increase in inspections of facilities. |
Pending |
Private Storm Facility Management (AM) |
? FTE, This strategy will require a phased increase in inspections of facilities. |
Pending |
O&M Cleaning (PP) |
? FTE, This strategy will require a phased increase in maintenance of public sites and increase in workloads. |
Pending |
Priority Level: High Regulatory Requirement: Yes (NPDES) |
STRATEGY 2-20 Develop sediment tracking program for management of sources through maintenance activities (e.g., street sweeping, maintenance of ponds, catch basins, ditches). |
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CORE SERVICES: Pollution Prevention |
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Sediment with the potential of impairing water quality is collected through street sweeping, catch basin cleaning, and pond, ditch and treatment facility maintenance. Currently, the quantity of sediment removed through maintenance activities is not tracked. This strategy will develop a means of tracking sediment removed by each maintenance activity. This strategy will redirect a portion of a senior program specialist’s staff time. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Solids Management (PP) |
▪ 0 FTE |
Pending |
Priority Level: Medium Regulatory Requirement: No |
STRATEGY 2-23 Develop WQ pollution prevention training and tracking program for field staff with responsibilities in Illicit Discharge Detection and Elimination (IDDE)/Spills, Erosion Control, and O&M. |
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CORE SERVICE(s): Pollution Prevention |
||
Pollution prevention training for municipal field staff is currently being conducted on an as-needed basis and is tracked through sign-in sheets. Utility staff have been participating on a steering committee with other municipal permit jurisdictions to develop training tailored to field staff. This training will include the development of private & public stormwater facilities inspections, spill response and clean up and LID infrastructure inspection & maintenance. Refinement of a more advanced data management system for tracking staff training will be developed. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Illicit Discharge Prevention (PP) |
▪ 0 FTE, This strategy will require hiring of a contract consultant to provide training. As well development of a data management system for training tracking purposes. |
Pending |
Priority Level: High Regulatory Requirement: Yes, NPDES Permit |
STRATEGY 3-1 Collaborate with other agencies, tribes, and community organizations to support stream, riparian, wetland, and shoreline enhancement and restoration, fish passage, and adaptation to climate change/sea level rise. |
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CORE SERVICES: Capital Facilities Program, Long Range Planning, Habitat Management |
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Collaboration with other entities is a key aspect of improving local aquatic habitat conditions and planning for long-term climate changes. This work requires staff to attend various meetings, communicate with potential collaborators, and facilitate cooperative projects with partners. This enhancement will permanently staff the habitat management program piloted in 2014. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Coordination (LRP) |
▪ Reallocation of CFP funds to operating budget to support new Habitat Planner position. (.05 FTE starting in 2018) |
Pending |
Collaboration (HM) |
▪ Reallocation of CFP funds to operating budget to support new Habitat Planner position. |
Pending |
Aquatic Habitat (CFP) |
▪ Continue to fund the WCC and potentially habitat improvement infrastructure projects (e.g. culvert retrofit projects) via the CFP |
(See Strategy 3.03) |
Priority Level: Medium Regulatory Requirement: No |
STRATEGY 3-2 Collaborate with other departments to develop a comprehensive integrated pest management strategy to guide noxious weed control and vegetation management efforts. |
||
CORE SERVICES: Long Range Planning, Habitat Management |
||
The NPDES permit requires the City to implement practices, policies, and procedures to reduce stormwater impacts associated with the use of pesticides and herbicides, and to use more environmentally friendly alternatives. The Utility also coordinates legally mandated noxious weed management on Public Works-managed sites and rights of way. Collaboration with other City departments and programs to develop a coordinated citywide integrated pest management strategy will meet regulatory and environmental needs. This enhancement will permanently staff the habitat management program piloted in 2014. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Coordination (LRP) |
▪ Requires dedicated staff time to manage coordination and a planning process. Implementation is possible by permanently funding and retasking the habitat planner position (0.05 FTE). |
Pending |
Collaboration (HM) |
▪ Use of maintenance or seasonal workers for weed control may require additional staffing. Reimbursement by other programs may offset most of these costs. |
Pending |
STRATEGY 3-3 Develop and implement vegetation and habitat management plans for City-owned properties containing aquatic and associated habitat to improve habitat, protect water quality and support native species. |
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CORE SERVICES: Long Range Planning, Habitat Management |
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The City owns and manages diverse properties that contain significant aquatic habitat. On these sites, the Utility has the most direct ability to steward, protect, and enhance ecosystem function and values. Management of these sites is primarily the responsibility of Public Works and Parks Departments. Management requires collecting information on aquatic resources; developing prioritized recommendations; and implementing enhancement actions. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Coordination (LRP) |
▪ Coordination, prioritization and assessments are possible with the reallocation of CFP funds to operating budget to support new Associate Planner (habitat) and Program Specialist (Wildlife Biologist) positions. (0.4 FTE starting in 2018) |
Pending |
Stewardship Planning (HM) |
▪ Implementation of the recommendations from plans will require coordination by the planner and contract crew to perform the work (WCC or similar). |
$150,000 |
Priority Level: High? Regulatory Requirement: No |
STRATEGY 3-4 Identify and acquire important habitat areas or easements (collaborating with internal and external partners). |
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CORE SERVICES: Long Range Planning, Habitat Management, Capital Facilities Program |
||
Additional analysis to prioritize and coordinate acquisition and easement programs will ensure the most efficient use of limited funds to protect ecosystem function. The focus will be on wetlands, streams, riparian areas, and shoreline that provide important hydrologic and habitat ecosystem services. Partnership opportunities will be critical to leverage limited funds. This enhancement will permanently staff the habitat management program piloted in 2014. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Coordination (LRP) |
▪ Analysis and prioritization supported by Associate Planner (habitat) funded with reallocation of CFP funds to operating budget. (0.05 FTE starting in 2018) |
Pending |
Collaborate with Partners (HM) |
▪ Coordination supported by Associate Planner (habitat) funded with reallocation of CFP funds to operating budget. |
Pending |
Priority Level: Medium? Regulatory Requirement: No |
STRATEGY 3-5 Identify and manage invasive species in aquatic and associated habitats to protect habitat and water quality functions. |
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CORE SERVICES: Long Range Planning, Habitat Management, Asset Management |
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Invasive species are widespread in urban environments; they reduce native plant diversity and can affect aquatic habitat function. This category includes widespread non-native species (e.g. ivy, blackberry, holly, and bullfrogs). The Utility will seek to reduce negative impacts of these species in City-managed aquatic habitats and buffers and provide outreach and information to raise residents’ awareness of negative impacts and best management practices. The existing asset management core service supports ongoing efforts to manage these species in public stormwater facilities. (See Strategy 3-3 for actions related to legally mandated noxious weed control.) This enhancement will permanently staff the habitat management program piloted in 2014. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Coordination (LRP) |
▪ Associate Planner (habitat) funded with reallocation of CFP funds to operating budget and existing outreach and education staff (0.05 FTE starting in 2018) |
Pending |
Restoration and Enhancement (HM) |
▪ Coordination by the planner and crew to perform the work (WCC or/or seasonal employees). |
Pending |
Priority Level: Medium Regulatory Requirement: No |
STRATEGY 3-6 Identify important corridors and support efforts linking important habitats across the City and adjacent jurisdictions. |
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CORE SERVICES: Long Range Planning, Asset Management |
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Critical areas and buffers (e.g. stream corridors, wetlands, and steep slopes) often provide habitat corridors for many wildlife species. Identifying these linked areas, crossing multiple public and private properties, will help guide management to support the movement, breeding, and foraging requirements of various species. Other efforts may identify projects or best management practices to support wildlife movement across busy roads or other infrastructure. This enhancement will permanently staff the habitat management program piloted in 2014. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Coordination (LRP) |
▪ Associate Planner (habitat) funded with reallocation of CFP funds to operating budget and existing staff support (0.05 FTE starting 2018) |
Pending |
Habitat Monitoring and Evaluation (AM) |
▪ Associate Planner (habitat) funded with reallocation of CFP funds to operating budget |
Pending |
Priority Level: Medium or low? Regulatory Requirement: No |
STRATEGY 3-7 Identify, prioritize, and implement aquatic habitat protection and enhancement opportunities by watershed to enhance and restore ecosystem function (i.e. implement the Habitat Stewardship Strategy). |
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CORE SERVICES: Long Range Planning, Habitat Management |
||
Habitat challenges and opportunities exist in all Olympia watersheds. The 2013 Habitat and Stewardship Strategy provides an initial inventory of remaining habitat. This information needs to be refined and prioritized. Programs and projects developed to address the various opportunities and challenges are needed. This strategy will require work by a planner and possible newly focused efforts by existing staff. This enhancement will permanently staff the habitat management program piloted in 2014. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Coordination (LRP) |
▪ Associate Planner (habitat) funded with reallocation of CFP funds to operating budget and existing staff support (0.5 FTE starting in 2018) |
Pending |
Education and Outreach, Stewardship Planning, Restoration and Enhancement, and Collaboration with Partners (HM) |
▪ Associate Planner (habitat) and Program Specialist (Wildlife Biologist) funded with reallocation of CFP funds to operating budget and refocused efforts by existing staff toward this strategy. |
Pending |
Priority Level: High - Medium? Regulatory Requirement: No |
STRATEGY 3-8 Influence and assess effectiveness of City regulations that protect aquatic resources (e.g. Critical Areas Ordinance and Shoreline Master Program). |
||
CORE SERVICE: Long Range Planning |
||
Certain City ordinances are critical to protecting and enhancing aquatic habitat quality and quantity. When these ordinances are revised every few years, as required by State law, Utility staff will participate to ensure that the provisions for flood prevention, water quality, and habitat protection are appropriate for local stream, wetland, and riparian forest and shoreline conditions. This enhancement will permanently staff the habitat management program piloted in 2014. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Coordination (LRP) |
▪ Associate Planner (habitat) funded with reallocation of CFP funds to operating budget and existing staff support (0.05 FTE starting in 2018) |
Pending |
Priority Level: High (but periodic timing every few years) Regulatory Requirement: No |
STRATEGY 3-9 Manage beaver activity to provide habitat and water quality benefits while mitigating flooding risk. |
||
CORE SERVICES: Long Range Planning, Flood Prevention, Habitat Management |
||
Beavers can provide water quality, hydrologic, and habitat functions by building dams that retain floodwater, trap sediment, and creating wetlands that filter water and provide habitat for wetland dependent and associated species. However, beaver activity can conflict with built infrastructure (e.g. culverts and water level control structures) and increase flood risk for adjacent areas. To allow beavers and humans to co-exist, physically excluding beavers from critical infrastructure and managing maximum water levels are viable long-term, low-cost, low-maintenance solutions. Tasks include identifying problem sites, planning to retrofit vulnerable infrastructure, and maintaining these sites. Other proactive actions are to develop standard operating procedures for identifying beaver activity and implement beaver resistant exclusion and/or water level management retrofits of critical infrastructure. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Coordination and Standard Operating Procedures (LRP) |
▪ Associate Planner (habitat) funded with reallocation of CFP funds to operating budget and existing staff support (0.05 FTE starting in 2018) |
Pending |
Stormwater Facility Maintenance (FP) |
▪ Refocus maintenance address beaver activity with a proactive approach (reprioritize existing staff time). |
Pending |
Education and Outreach (HM) |
▪ Include information about beaver and positive functions in existing programing. |
Pending |
Priority Level: Medium Regulatory Requirement: No |
STRATEGY 3-10 Manage vegetation in riparian areas to improve habitat and water quality functions. |
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CORE SERVICES: Habitat Management, Asset Management |
||
Riparian vegetation provides many water quality and habitat functions. Invasive species (e.g. ivy and blackberry), urban development and other pressures negatively affect these waterside wetlands and forests. Active management of these areas will maintain and improve their water quality and habitat functions. This strategy involves working on public property with other departments (e.g. Parks), on Public Works-managed parcels, with partners, and a renewed focus to engage private owners of riparian and other aquatic habitats in voluntary stewardship activities. This enhancement will permanently staff the habitat management program piloted in 2014. |
||
PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Stewardship Planning (HM) |
▪ Associate Planner (habitat) and Program Specialist funded with reallocation of CFP funds to operating budget and existing staff support (0.05 FTE starting in 2018 |
Pending |
Restoration and Enhancement (HM) |
▪ Associate Planner (habitat) and Program Specialist funded by reallocating CFP funds to the operating budget and using existing staff support. Funding for crew to implement management actions in the CFP. |
Pending |
Education and Outreach (HM) |
▪ Program Specialist funded by reallocating CFP funds to the operating budget and refocusing existing efforts on private property stewardship. |
Pending |
Collaboration with Partners (HM) |
▪ Associate Planner (habitat) and Program Specialist funded by reallocating CFP funds to the operating budget and using existing staff support. |
Pending |
Priority Level: High Regulatory Requirement: No |
STRATEGY 3-11 Monitor aquatic habitat quality and quantity based on the best scientific information, methods, and tools available. |
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CORE SERVICES: Long Range Planning, Asset Management, Habitat Management |
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Tracking the quantity and quality of aquatic habitat provides baseline information to determine progress at meeting the Utility goals to maintain and enhance aquatic habitat. This monitoring can occur with varied methods. Remote sensing (e.g. aerial photos and lidar) provides City-scale information; site-based data collection and assessments informs management decisions on public property; and monitoring enhancement projects allows for adjusting methods to improve the project effectiveness and efficiency. This enhancement will permanently staff the habitat management program piloted in 2014. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Coordination (LRP) |
▪ Associate Planner (habitat) and Program Specialist (Wildlife Biologist) funded with reallocation of CFP funds to operating budget and existing staff support (0.05 FTE starting in 2018) |
Pending |
Mapping (AM) |
▪ Associate Planner (habitat) and Program Specialist (GIS) funded with reallocation of CFP funds to operating budget and existing staff support |
Pending |
Stewardship Planning & Aquatic Habitat Monitoring (HM) |
▪ Program Specialist (Wildlife Biologist) funded with reallocation of CFP funds to operating budget and existing staff support (0.25 FTE starting in 2019) |
Pending |
Priority Level: High Regulatory Requirement: No |
STRATEGY 3-13 Provide outreach and education to the community around aquatic habitat, wildlife and ecosystem function (wetlands, streams, marine shoreline, lakes, buffers, and associated wildlife). |
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CORE SERVICE: Habitat Management |
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Public knowledge of the extent and function of aquatic habitats is important to their protection. A key aspect of Utility outreach work is providing information about what resources are at risk from stormwater pollution, functions provided by aquatic habitat (e.g. habitat, water quality, and flood reduction), ways to reduce impacts, and the value of protection and stewardship activities. This enhancement will permanently staff the habitat management program piloted in 2014. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Education and Outreach (HM) |
▪ No new costs – refocus existing staff and efforts. |
NA |
Priority Level: High Regulatory Requirement: Yes – NPDES |
STRATEGY 3-14 Provide focused outreach, technical assistance and incentives to private properties containing aquatic and associated habitats, while promoting voluntary stewardship. |
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CORE SERVICES: Long Range Planning, Habitat Management, Technical Review |
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Most of the aquatic habitat remaining in the City is on private property. Maintaining and enhancing aquatic habitat quantity and quality citywide requires a programmatic approach focusing on voluntary stewardship on private property. These efforts will be focused on increasing stewardship activities in key watersheds and providing information and assistance to benefit habitat and water quality. These efforts will expand a successful 2016 pilot project in the Mission Creek Watershed called OlyWild. This enhancement will permanently staff the habitat management program piloted in 2014. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Coordination (LRP) |
▪ Associate Planner (habitat) and Program Specialist (Wildlife Biologist) funded with reallocation of CFP funds to operating budget and existing staff support (0.05 FTE starting in 2018) |
Pending |
Education and Outreach, Stewardship Planning, Restoration and Enhancement (HM) |
▪ Refocus existing Program Specialist (Habitat Biologist) with support from intern. Associate Planner (habitat) and Program Specialist (Wildlife Biologist) funded with reallocation of CFP funds to operating budget and existing staff support (0.25 FTE starting 2019) |
Pending |
Priority Level: High - Medium Regulatory Requirement: No |
STRATEGY 3-16 Support partners and community efforts to protect, steward, and restore aquatic and associated habitats. |
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CORE SERVICES: Long Range Planning, Technical Review, Habitat Management, Capital Facilities Program |
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The Utility is best able to leverage its resources on larger habitat initiative and projects by collaborating with both internal (e.g. Parks) and external entities (e.g. neighborhoods, community groups, Tribes, and non-profits). These efforts are often longer term and larger in scale. A recent example is the collaboration between the Utility, Parks, Port of Olympia, and Squaxin Island Tribe on the West Bay Environmental Restoration Assessment. This enhancement will permanently staff the habitat management program piloted in 2014. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Coordination (LRP) |
▪ Associate Planner (habitat) funded by reallocating CFP funds to the operating budget and using existing staff support. |
Pending |
Internal/External Technical Support (TR) |
▪ Associate Planner funded by reallocating CFP funds to the operating budget and using existing staff support. |
Pending |
Stewardship Planning, Collaboration with Partners (HM) |
▪ Associate Planner (habitat) and Program Specialist (Wildlife Biologist) funded by reallocating CFP funds to the operating budget and existing staff support. |
Pending |
Aquatic Habitat (CFP) |
▪ Associate Planner (habitat) funded by reallocating CFP funds to the operating budget and existing staff support and refocusing of existing CFP priorities and projects. |
Pending |
Priority Level: High Regulatory Requirement: No |
STRATEGY 4-4 Develop a natural infrastructure asset management program |
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CORE SERVICE(s): Asset Management, Habitat Management |
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The hydrologic, water quality and habitat functions of aquatic habitat are all affected by their health and condition. Tracking their health and planning stewardship activities to maintain these critical functions is a key aspect of preserving and enhancing the role of remaining aquatic habitats and associated uplands. Integrating stewardship of Olympia’s aquatic habitats and recognizing their functions and values as natural assets is an important aspect of tracking and improving the condition of local natural infrastructure. This enhancement will permanently staff the habitat management program piloted in 2014. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Monitoring and Evaluation (AM) |
▪ Reallocation of existing resources |
Pending |
Aquatic Habitat Monitoring & Restoration and Enhancement (HM) |
▪ Coordination, prioritization and assessments are possible with the reallocation of CFP funds to operating budget to support new Associate Planner (habitat) and Program Specialist (Wildlife Biologist) positions. |
Pending |
Priority Level: Medium Regulatory Requirement: No |
STRATEGY 4-7 Design and plan the Utility’s capital improvements to complement natural infrastructure |
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CORE SERVICE(s): Habitat Management, Capital Facilities Program |
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Capital improvements represent significant long term investments in water quality treatment, flood management or aquatic habitat connectivity or condition. This enhancement will align these investments to complement and protect the function and condition of remaining aquatic habitat and natural infrastructure. Increasing the planning and design level consideration of the natural systems context of any project will improve long term outcomes. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Habitat Coordination (HM) |
▪ Coordination, prioritization and assessments are possible with the reallocation of CFP funds to operating budget to support new Associate Planner (habitat) position |
Pending |
Flooding, Water Quality, & Aquatic Habitat (CFP) |
▪ Refocus of existing CFP program to incorporate this strategy. |
Pending |
Priority Level: Medium/High Regulatory Requirement: No |
STRATEGY 4-9 Develop SOPs for inspections, preventative maintenance, and correction programs. |
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CORE SERVICE(s): Long Range Planning |
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Some standard operating procedures (SOPs) have been developed for programs and activities managed by the Utility. Existing SOPs are located in multiple locations, not all are in electronic format, many are difficult to understand, out of date and/or no longer apply to work the utility conducts. Therefore, it is logical to both develop new SOPs and make appropriate updates. The utility would like to adopt the Peabody Communications method to writing SOPs. Written in simple “plain talk” style with action verbs, this format will help identify responsibilities, ease interpretation of tasks, direction, and identification of all staff involved. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
SOPs (LRP) |
▪ 0 FTE This strategy will develop SOPs with no increase in workloads. |
$0 |
Priority Level: High Regulatory Requirement: Yes, NPDES Permit |
STRATEGY 4-11 Develop enforcement capabilities (facilities to be maintained for design purpose) in OMC. |
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CORE SERVICE(s): Long Range Planning |
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Transferring ownership of stormwater facilities from a developer to a property owner or land manager after construction often leads to misinterpretation and misunderstanding of maintenance requirements. Without the proper oversite and maintenance of stormwater facilities failures in function can lead to significant flooding or pollutant loading problems. The utility strives to gain compliance through education and technical support solutions. In some cases, this may not be effective and a more involved enforcement process may be required for compliance. The utility will develop clear and easy to interpret code language to allow enforcement as a means of last resort. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
City Wide Planning (LRP) |
▪ 0 FTE, This strategy will develop new code language without increasing workloads. |
$0 |
Priority Level: Medium Regulatory Requirement: No |
STRATEGY 4-12 Develop level of service standards for public stormwater facilities. |
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CORE SERVICE: Asset Management |
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Utility staff proposes development of formalized maintenance plans with level of service standards for public stormwater facilities. Implementation of this strategy will require temporarily redirecting a portion of the Stormwater Engineer or a Senior Planner’s time. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Public Storm Infrastructure Management (AM) |
▪ 0.1 FTE – This strategy will develop levels of service, but should not increase long-term workloads. |
Pending |
Priority Level: Medium Regulatory Requirement: No |
STRATEGY 4-13 Monitor resources through work order system and identify any additional work. |
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CORE SERVICE: Asset Management |
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Managing Utility infrastructure involves multiple working groups. Utility construction, Utility repair, Utility vegetation crews, Streets operations, Environmental Services, and others play a role in the management of Utility assets. Currently, Vueworks software is the Utility’s primary work order management tool. New asset management software options are anticipated in the near future. Additional staff effort will be needed to integrate current work flows with a new software platform. |
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|
COST ASSUMPTION |
COST ESTIMATE |
Public Storm Infrastructure Management (AM) |
▪ One time staff support to transition existing work flows into a new software platform, as well as train staff how to use it. |
Pending |
Priority Level: High Regulatory Requirement: Yes (NPDES) |
STRATEGY 4-14 Expand inspections beyond NPDES requirements. |
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CORE SERVICE(s): Technical Review, Pollution Prevention, Asset Management |
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Currently the utility annually only inspects private stormwater treatment facilities constructed after 2005. This means many facilities built before 2005 may not be in compliance in regards to functional design standards. The utility proposes to eventually research, map, analyze and inspect all existing stormwater facilities located throughout the city. Priority will be given to facilities with direct discharges to the MS4 and surface waterbodies. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Technical Expertise (TR) |
▪ 0.10 FTE, This strategy will minimally increase short-term workloads. |
Pending |
Private Storm Facility Management (PP) |
▪ 0.50 - 1 FTE, This strategy will increase long-term workloads. |
Pending |
Mapping (AM) |
▪ 0.25 FTE, This strategy requires researching as-built plans and importing data into GIS. |
Pending |
Data Management (AM) |
▪ 0.10 FTE, Long term data management is required. |
Pending |
Priority Level: High Regulatory Requirement: No |
STRATEGY 4-17 Develop and implement a sea level rise response plan. Use the best available science and the experiences of other communities in formulating plans for sea level rise. Partner with government entities and key stakeholders. Engage the community in a discussion of various sea level rise scenarios, how the City will respond to lessen the impact, and costs. |
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CORE SERVICE: Long Range Planning, Flood Prevention |
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Sea levels are rising and the rate of sea level rise is accelerating. The City must plan for sea level rise because as sea level rises the risk of downtown flooding will increase. The City will partner with the LOTT Clean Water Alliance, the Port of Olympia, the State Department of Enterprise Services, the community, and key stakeholders to develop plans for responding to sea level rise. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Sea Level Rise (FP) |
▪ 3 FTEs – Eventually, a citywide program is needed to address adaptation to sea level rise. It is expected the Utility will play a role in this program. Costs were identified in the Engineered Response to Sea Level Rise (2010). Costs will be shared with the LOTT Clean Water Alliance, the Port of Olympia, and the State Department of Enterprise Services. |
$62,000,000 |
Priority Level: High Regulatory Requirement: No |
STRATEGY 4-19 Develop a priority ranking system for proposed capital projects. |
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CORE SERVICES: Capital Facilities Program |
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Utility staff proposes development of a more formalized protocol for evaluating and ranking capital projects. Building on existing criteria identified in Chapter 11, the protocol will provide a consistent basis for characterizing the benefits from capital projects and restoration efforts, comparing projects and documenting the reasons why certain projects are selected for funding. The Utility proposes to use “Envision,” a comprehensive framework of sustainability criteria that address a full range of environmental, social, and economic impacts to sustainability in project design, construction, and operation. Implementation of this strategy would require temporarily redirecting a portion of the Stormwater Engineer’s time. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Flooding, Water Quality and Habitat (CFP) |
▪ <0.1 FTEs annually |
Pending |
Priority Level: High Regulatory Requirement: No |
STRATEGY 4-21 Develop CCTV program to provide long term utility condition rating, investigation, and emergency response. |
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CORE SERVICE(s): Asset Management |
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The Utility currently contracts inspection of gravity mains using closed circuit television (CCTV) technology. The City has the equipment and staff capable of performing the work, but they are currently dedicated to wastewater infrastructure inspections. As the conditions of both the wastewater and stormwater gravity conveyance systems are better understood, the televising workloads are expected to diminish at which time the Utility should have the in-house resources to perform televising of stormwater infrastructure. Due to stormwater infrastructure locations, additional staff are typically required for traffic control. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Pipe Condition Rating/ CCTV (AM) |
▪ 0.5 to 1 FTEs |
Pending |
Priority Level: Medium Regulatory Requirement: No |
STRATEGY 4-23 Transition vegetation and LID maintenance programs from Environmental Services to Stormwater Operations. |
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Currently, stormwater facility vegetation maintenance, noxious weed management, and habitat vegetation work is being performed with the Environmental Services Section of the Utility. Facilitating a maintenance work group out of City Hall has limitations which affect program effectiveness. Transitioning this work group to organizationally fall within Stormwater Operations will reduce redundancy within the Utility and provide the foundation to build an LID maintenance program. Strategy 4-23 supports 1-7. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Stormwater Facility Maintenance (including vegetation management) (FP) |
▪ 1 FTE reclassification |
▪ Reconfigure office space at MC for one Lead Worker. ▪ Reconfigure crew space at MC for up to 4 permanent maintenance workers. |
Priority Level: High Regulatory Requirement: Yes (NPDES) |
STRATEGY 4-24 Develop and implement field based data collection tools for public and private stormwater utility infrastructure. |
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CORE SERVICE(s): Flood Prevention, Asset Management, Pollution Prevention |
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Field based data collection tools provide improved communication, reduce data entry needs, and provide a consistent data set to make asset management decisions. This consolidated data improves reporting and compliance efficiency for the Utility. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Stormwater Facility Maintenance (including vegetation management) (FP, PP) |
▪ This is a continuation of an existing Utility effort. As asset management tools change, increased staff support may be necessary. Currently, field data collection tools (ESRI Collector) have been integrated into most Utility operational work groups. |
▪ Data collection platforms such as iPads. ▪ New software integration ▪ Complete costs are pending |
Priority Level: High Regulatory Requirement: Yes (NPDES) |
STRATEGY 4-25 Implement basin approach to Utility infrastructure maintenance with an emphasis placed on sediment management. |
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CORE SERVICE(s): Asset Management, Flood Prevention, Pollution Prevention |
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The Utility is currently conducting annual inspections and maintenance on over 7,800 catch basins city wide. The data collected will help develop a strategic approach to sediment management. The intent is to strategically perform preventative maintenance using a street sweeper and vacuum/jetter truck to reduce the more costly maintenance of treatment facilities and ponds. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Solids Management (PP) |
▪ This is a continuation of an existing Utility effort. Current staff will continue to implement sediment management strategies. However, the additional sediment generated will require staff time to manage and track, and enhancing the street sweeping program may require an additional FTE. |
▪ Additional sweeper maintenance if another shift is added. ▪ Increased sediment disposal costs as volumes increase. |
Priority Level: High Regulatory Requirement: Yes (NPDES) |
STRATEGY 4.26 Implement a street sweeping program to remove sediment before it enters the stormwater system. |
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CORE SERVICE(s): Pollution Prevention |
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Currently, the Transportation line of business, in collaboration with the Utility, manages the street sweeping program. Street sweeping has been demonstrated to be one of the most cost effective means of reducing pollutants in stormwater runoff. The street sweeper is currently operated one shift each work day. The Utility proposes to add one half to one full operating shift each day. The Utility will pursue grant funding to implement the additional shift for the street sweeper. This strategy complements Strategy 2.5. |
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PROGRAM |
COST ASSUMPTION |
COST ESTIMATE |
Street Sweeping (PP) |
▪ 0.5 to 1 FTEs Costs assume program enhancement costs will be 75% grant funded |
Pending |
Priority Level: High Regulatory Requirement: No |
10.4 Implementation Plan
The Utility’s ability to implement the Plan’s strategies – both those representing a continuation of existing core services and those representing an enhancement – is impacted by multiple factors. These include:
• Availability of funds
• Contingent projects
• Availability and expertise of staff resources
• Level of cooperation from private landowners
• Opportunities to partner with others
• New information, regulations, or emerging issues
As described in Chapter 1, the Utility is organized into three sections: Planning and Engineering, Operations, and Environmental Services. Implementation of the Plan’s strategies will require coordination among the three sections.
The Utility intends to use the information contained in this Plan to inform the development of annual program plans. See Appendix 4 for a program plan template.
To ensure cross-section coordination and a consistent annual program plan development process, the following general steps will be followed by the Storm and Surface Water Utility Planning and Engineering Manager, Operations Supervisor, and Environmental Services Supervisor to develop annual program plans:
• Review the past year annual program plan’s performance against performance measures.
• Identify and articulate Utility goals and objectives. Consider Plan enhancement strategies for implementation.
• Identify and differentiate roles and responsibilities between sections.
• Identify, prioritize, and articulate program mandates, drivers, and major responsibilities.
• Evaluate workloads and individual staff capacities.
• Analyze budget requirements and limitations against program priorities.
• Finalize annual program plans.
See Chapter 11 for an explanation of the Utility’s capital project decision process, and Chapter 12 for the financial implications of the Plan strategies.